Case Study

Optimisation services result in $270k saving

Table of Contents

Client Overview

Senwes, a leading agri-business in South Africa, was approaching the expiration of their Enterprise Agreement (EA) with Microsoft in April 2025. Facing limited support from their incumbent reseller and Microsoft South Africa, Senwes needed expert guidance to evaluate their current licensing environment and identify cost-saving opportunities.

The Challenge

With minimal assistance from their existing partners, Senwes was left without a clear roadmap for:

  • Optimising their Microsoft Bill of Materials (BoM)
  • Ensuring alignment with current and future IT requirements
  • Negotiating favourable pricing for their next agreement

The Solution

Cloud Layer stepped in to provide comprehensive support and strategic guidance:

  1. Contract Analysis and Commercial Benchmarking
    • Conducted an in-depth review of existing licensing agreements
    • Delivered a cost comparison between various Microsoft licensing procurement
      models
  2. Microsoft 365 and Infrastructure Workshop
    • Ran a detailed Microsoft 365 and infrastructure workshop
    • Assessed current landscape and projected future requirements
    • Delivered a fully optimised BoM based on business needs and future growth
  3. Strategic Partnership with Cloud Layer
    • Secured a best-in-class commercial agreement through Cloud Layer under Microsoft’s NCE (New Commerce Experience) program
    • Included 24×7 premium support on all licensed products

The Results

✅ $270,000 in savings over 3 years
✅ Significantly improved licensing visibility and future-proofed infrastructure
✅ Round-the-clock support, ensuring business continuity and user satisfaction

Conclusion

Through its consultative approach and strategic partnerships, Cloud Layer enabled Senwes to take full control of its Microsoft licensing, optimising cost, enhancing support, and aligning IT investments with long-term business objectives.

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